• Understand how business processes running in a solution landscape should be supported as part of Run SAP like a Factory by an Operations Control Center
  • Understand the different aspects of Business Process Operations
  • Use the different SAP tools for the execution of the daily operational procedures within Business Process Operations
  • Identify which roles should be involved in the implementation and execution of a Business Process Operations concept


  • Members of a customer support organization who want implement Business Process Operations and want to understand what the operational procedures in the area of Business Process Operations (as part of Run SAP like a Factory) look like and how SAP Solution Manager can be used for these operational procedures
  • TQMs who want to lead implementation projects for Business Process Operations



  • Basic understanding of Support processes
  • Basic understanding of SAP Solution Manager
  • Fundamentals of SAP Systems

Course based on software release



  • Introduction to Business Process Operations
  • Business Process and Interface Monitoring, including the usage of Business Process Monitoring and Reporting for BPMon alerts in SAP Solution Manager
  • Job Scheduling Management, including the usage of the job request process, job documentation and job monitoring in SAP Solution Manager
  • Data Consistency Management, including the usage of the Data Consistency Monitoring, the Guided Self Service for DCM and Cross- Database Comparison in SAP Solution Manager and the tools for transactional correctness
  • Business Process Improvement, including the usage of Business Process Analytics and the BPO Dashboards in SAP Solution Manager
  • Business Process Performance Optimization
  • Operations Control Center

Submit your request

Is the course not scheduled? Let us know what works for you by clicking the button below and select your Interest. We will do our best to consider your request.

Note: Location can be for a Virtual Classroom

Register Interest

E2E300 - Business Process Operations

Very Helpfull

User Rating: Be the first one !