• Understand and use the Monitoring and Alerting Infrastructure (MAI) for monitoring the system landscape with SAP Solution Manager
  • Setup and Configure the monitoring types System Monitoring, Self- Monitoring, User Experience Monitoring, Integration Monitoring, Job Monitoring and HANA and BI Monitoring
  • Use the features of the System and Application Monitoring function
  • Use Dashboards for Analytics
  • Use the SAP Solution Manager Administration work center for Troubleshooting


  • System Administrator
  • Technology Consultant
  • System Architect
  • Technical Architect
  • Service and Support Consultants
  • Support Consultant
  • Solution Architects



  • SM100SAP Solution Manager Configuration for Operations


Course based on software release



  • Get an overview about the functions of Technical Monitoring in SAP Solution Manager 7.2
  • Get an overview about the Monitoring and Alerting Infrastructure (MAI) architecture
  • Get a deep understanding about Monitoring Templates
  • Using the Alert Inbox including Guided Procedures
  • Configure Work Mode Management and Notification Management
  • Configure and using System Monitoring
  • Configure and using Interfaces and Connections
  • Configure and using Process Integration, Message Flow Monitoring and Workflow Monitoring
  • Configure and using User Experience Monitoring
  • Configure and using Job Monitoring
  • Configure HANA and BI Monitoring
  • Using Automated Reporting (like EarlyWatch Alerts and Service Level Reporting)
  • Using Application specific Dashboards and Dashboard Builder to build own Dashboards
  • Get an overview about SAP IT Infrastructure Management
  • Get an overview about SAP Mobile Apps for the Monitoring and Alerting Infrastructure (MAI)
  • Configure and using SAP Solution Manager Self-Monitoring and Self Diagnosis
  • Using Monitoring and Alerting Infrastructure Analysis Tools